Shopping Guide

Shipping Fee	Japan：Free shipping within Japan Outside Japan：We offer a flat shipping fee worldwide. Shipping costs are 25USD. For some areas where delivery is difficult or where standard shipping methods are difficult,we may ask you to pay additional shipping fees or refuse your order.Please note.r.
Returns and Exchanges	Returns are only accepted if you contact us within 14 days of the purchase date to inform us of your intention to return the product, and the product is unused and in its original packaging, along with our delivery note. For more information, please refer to our return policy.
Handling of Personal Information	We strictly manage personal information such as your email address. We will not use it for any purpose other than contacting you. Please feel free to use our service.
Payment Method	●Credit cards: VISA / Master Card / American Express / JCB are accepted. ●Apple Pay: A payment method that allows you to make purchases using the credit card information registered on Apple Pay. ●Google Pay: A payment method that allows you to make purchases using the credit card information registered on Google Pay.
About Shipping	After placing your order, we will ship it within 3 business days. Domestic shipments are made by Yamato Transport or Sagawa Express. For details on international shipments, please see Shipping.
About Sales	Business hours: Weekdays 9:00-17:00 ( closed on Saturdays, Sundays, and holidays). Orders are accepted 24 hours a day.
Sales to persons under the age of 18	Our store does not handle products that violate the Sword and Firearms Control Law, but from the standpoint of the Youth Development and Protection Ordinance, we cannot accept orders from people under the age of 18 on this site. We ask for your age verification when you place an order.
About the Company	Fruitas Co., Ltd. Address: 2377 Kurachi, Seki City, Gifu Prefecture, 501-3936 Manager: Kazuyoshi Furuta
inquiry	TEL: 0575-48-0709 E-mail: frutus@japanese-chefs-knife-imports.com