Terms of service

Overview
Welcome to Japanese Chef's Knife Imports! "We," "us," and "our" refer to Japanese Chef's Knife Imports. Japanese Chef's Knife Imports operates this store and provides you with a curated shopping experience, including all related information, content, features, tools, products, and services (the "Services"). Japanese Chef's Knife Imports is powered by Shopify and provides the Services to you.

These terms of use and all policies referenced herein ("Terms of Use" or "Terms") explain your rights and responsibilities when you use the Services.

Please read these Terms of Use carefully, as they contain important information about your legal rights, as well as warranty disclaimers and limitations of liability.

By browsing and interacting with our Services, you agree to these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Use, you represent that you are the age of majority in your state or province of residence and that you have given us your consent to allow your minor dependent(s) to use the Services through devices owned, purchased, or controlled by you.

When using our Services (including accessing or browsing our online store or purchasing products or services offered by us), you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to anyone else.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products and services in our online store. However, please note that the colors and appearance of our products may vary on your screen depending on the type of device you are using and its settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be as displayed in the online store.

Product descriptions are subject to change at our discretion, from time to time, without notice. We reserve the right to discontinue any product at any time and, at our discretion, may limit the quantities of any product we offer to any person, region, or jurisdiction.

Article 3 - Orders
By placing an order, you are making an offer to purchase. Japanese Chef's Knife Imports reserves the right, in its discretion, to accept or reject your order for any reason. Your order is not complete until Japanese Chef's Knife Imports confirms its acceptance. Your payment must be received and processed before your order can be accepted. Please carefully review your order before placing it. Once your order has been accepted, Japanese Chef's Knife Imports may not be able to accommodate cancellation requests. If we do not accept, change, or cancel your order, we will attempt to notify you by contacting the email address, billing address, and/or phone number you provided when placing your order.
We will only accept returns or exchanges of your purchases in accordance with our Refund Policy [LINK].
You represent and warrant that the products you purchase are for your own personal use or household use and not for commercial resale or export.

Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. Product or service prices will be those applicable at the time of your order and will be set forth in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping, handling fees, customs duties, or import fees.
Prices displayed on our online store may differ from prices offered in our physical stores, or in third-party online or other stores. We may run promotions on the Services from time to time; these promotions may affect pricing and are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms and Conditions, the terms of the promotion will control.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made on our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are authorized to use the credit card to make purchases; (iii) your charge will be authorized by your credit card company; and (iv) you will pay the listed price, including shipping, handling, and all applicable taxes.

Section 5 - Shipping and Delivery
We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays due to carrier delays, customs clearance, or other causes beyond our control. Title and risk of loss pass to you upon delivery of the products to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS
Our Services (including, but not limited to, trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof) are the property of Japanese Chef's Knife Imports and its affiliates or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms of Use permit you to use the Services solely for personal, non-commercial use. You may not copy, distribute, modify, create derivative works from, publicly display, publicly perform, repost, download, store, or transmit any content on the Services without our prior written consent. Except as expressly stated herein, nothing in these Terms shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right of Japanese Chef's Knife Imports, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Japanese Chef's Knife Imports.
The Japanese Chef's Knife Imports name, logo, product and service names, designs, and slogans are trademarks of Japanese Chef's Knife Imports or its affiliates or licensors. You may not use these trademarks without Japanese Chef's Knife Imports' prior written permission. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

Section 7 - Optional Tools
As part of the Services, we may provide you with access to customer tools provided by third parties. We do not monitor, control, or contribute to the content of such tools.
You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement or recommendation. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Your use of any tools provided through our Site is entirely at your own risk and discretion, and you must ensure you are fully aware of and agree to the terms of use imposed by the applicable third party.

We may offer new features (including the provision of new tools and resources) through our Services in the future. These new features will also be considered part of the Services and subject to these Terms of Use.

Section 8 - Third-Party Links
The Services may contain materials and hyperlinks (including embedded third-party features) to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access. If you leave the Services and access such materials or third-party sites, you do so at your own risk.

We are not liable for any damages incurred in connection with your access to third-party websites or the purchase or use of any goods, services, resources, or content on third-party websites. Please carefully review and understand the third party's policies and practices before engaging in any transactions. If you have any complaints, claims, concerns, or questions regarding third-party products or services, please contact the third party directly.

Section 9 - Relationship with Shopify
[Note to Merchants: This section accurately describes the relationship between Shopify and your store and should not be deleted or modified.]
Japanese Chef's Knife Imports is operated by Shopify and provides services to our customers. However, all purchases and sales you make on our store are made directly with Japanese Chef's Knife Imports. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of your purchases with Japanese Chef's Knife Imports, including any damages or injury resulting from any goods or services purchased. You expressly release Shopify and its affiliates from all claims, damages, and liability arising from or related to your purchases and transactions with Japanese Chef's Knife Imports.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy (available here: [LINK]). Some personal information may also be subject to Shopify's Privacy Policy (available here). By using the Services, you acknowledge that you have read these Privacy Policies.
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be shared and transmitted with Shopify and third parties, who may be located outside your country of residence, and used to provide the Services to you. For more information about how we, Shopify, and our partners use your personal information, please see our Privacy Policy (available here: [LINK]).

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, plans, programs, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display the Feedback for any purpose, including commercial purposes. For example, we may use the rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Use.
You also represent and warrant that: (i) you own or have all necessary rights in and to the Feedback; (ii) you have disclosed any compensation or incentives you received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms of Use. We are under no obligation: (1) to maintain the confidentiality of your Feedback; (2) to pay compensation for Feedback; or (3) to respond to Feedback.
We may, but have no obligation to, monitor, edit, or remove any Feedback that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise inappropriate, or violates any third party's intellectual property or these Terms of Use.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy or publicity right, or any other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false e-mail address, impersonate someone else, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
There may be information on or within the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders (even after you have placed your order) without prior notice if any information is inaccurate.

SECTION 13 - PROHIBITED USE
You shall access and use the Service only for lawful purposes. You shall not access or use the Service, directly or indirectly, for the following purposes: (a) for any illegal or malicious purpose; (b) in violation of any international, federal, provincial, state, or local law; (c) infringing or violating our intellectual property rights or those of any third party; (d) harassing, abusing, insulting, defaming, libel, slander, intimidating, or otherwise harming our employees or any other person; (e) transmitting false or misleading information; (f) sending, receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms of Use; (g) transmitting or soliciting any advertising or promotional material (including "junk mail," "chain letters," "spam," or any other similar solicitation); (h) impersonating or attempting to impersonate any person or entity; or (i) taking any action that, in our opinion, restricts or inhibits anyone from using or enjoying the Services, or which may harm Japanese Chef's Knife Imports, Shopify, or users of the Services, or which may expose them to liability.
In addition, you agree not to: You may not: (a) upload or transmit viruses or any other malicious code that will or may affect the functionality or operation of the Service; (b) reproduce, copy, sell, resell, or exploit any part of the Service; (c) collect or track personal information of others; (d) engage in spamming, phishing, pharming, false pretenses, web crawling, or scraping; or (e) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We have the right to suspend, disable, or terminate your account without prior notice if we determine that you have violated any provision of these Terms of Use.

Section 14 - Termination
We may terminate this Agreement or your access to the Service (or any portion thereof) at any time in our sole discretion without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following provisions will continue to apply even after termination. Intellectual Property Rights, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

Article 15 - Disclaimer of Warranties
The information provided on or through the Service is for general information purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. We disclaim all responsibility and liability arising from any reliance placed on such materials by you, any other Service user, or any third party informed of the Service's contents.
Except as expressly stated by Japanese Chef's Knife Imports, the Service and all products offered through the Service are provided "as is" and "as available" without any representations, warranties, or conditions of any kind, either express or implied, including any implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

Section 16 - Limitation of Liability
To the maximum extent permitted by law, in no event shall Japanese Chef's Knife Imports, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, nor Shopify or its affiliates, be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages (including, but not limited to, lost profits, lost revenue, lost savings, lost data, costs of replacement, or similar damages) arising from or related to your use of the Services or any products obtained through the Services, whether based on contract, tort (including negligence), strict liability, or any other legal theory. We also assume no liability for any errors or omissions in any content (or products) posted, transmitted, or otherwise made available through the Service, or for any loss or damage of any kind incurred in connection therewith, even if advised of the possibility of such errors or omissions.

Section 17 - Indemnification Obligations
You agree to indemnify, defend, and hold harmless Japanese Chef's Knife Imports, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim (including reasonable attorneys' fees) made to any third party due to or arising out of or relating to:

(1) your breach of these Terms of Service or the documents they incorporate,

(2) your violation of law or the rights of a third party, or

(3) your access to or use of the Service.

We will notify you of any claim subject to indemnification. However, your failure to provide prompt notice will not relieve you of your indemnification obligations unless it results in material prejudice to you. We may control the defense and settlement of any such claim, at your expense, including the selection of your attorneys. However, we will not enter into any settlement that involves any non-monetary obligation by you without your consent, which will not be unreasonably withheld. You will cooperate with our defense of any indemnified claim, including by providing relevant materials.

Section 18 - Severability
If any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision will remain in full force and effect to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Use. Such determination will not affect the validity and enforceability of any other remaining provisions.

Section 19 - Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals (whether oral or written) between you and us regarding your use of the Service, including, but not limited to, any prior versions of the Terms of Use.

Article 20 - Assignment
You may not delegate, assign, or transfer this Agreement or any of your rights or obligations hereunder without our prior written consent. Any such attempt will be deemed null and void. We may assign, transfer, or delegate these Terms of Use and our rights and obligations without your consent or notice to you.

Article 21 - Governing Law
These Terms of Use and any separate agreements for services we provide will be governed by and construed in accordance with the laws of the federal and state (or territorial) courts located in the jurisdiction of Japanese Chef's Knife Imports' head office. You and Japanese Chef's Knife Imports consent to venue and personal jurisdiction in such courts.

Article 22 - Headings
The headings used in this agreement are for convenience only and do not affect the interpretation or application of these Terms of Use.

Article 23 - Changes to Terms of Use
You can review the most current version of these Terms of Use at any time at this page.
We reserve the right, at our sole discretion, to update, modify, or replace any or all of these Terms of Use. We will notify you of such updates and changes by posting them on our website. You are responsible for periodically checking our website for changes. We will notify you of material changes to these Terms of Use in accordance with applicable law, with such changes taking effect on the date indicated in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Use constitutes your acceptance of those changes.

Section 24 - Contact Information
If you have any questions about the Terms of Use, please contact us at frutus@japanese-chefs-knife-imports.com.
Our contact information is as follows:
Japanese-chefs-knife-imports
frutus@japanese-chefs-knife-imports
2377 Kurachi, Seki City, Gifu Prefecture
TEL: 0575-48-0709