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Please enter the mandatory information to the form below.

Name

Company name

If shipping address is company

First Name *

First name First name must be at least 1 characters e.g. Taro

Last name *

Last name Last name should be more than 1 characters. e.g. Japan

Email Address *

Email address Incorrect email address e.g. taro@example.com

Password *

Password Password should be more than 4 characters.Password safety:

Re-enter your password *

Password Password should be more than 4 characters.

Gender

Male
Female

Terms of use *

Please read the following terms and conditions.
***(IMPORTANT)*** Orders shipped outside of JAPAN may be subject to import TAXES and customs DUTIES by the destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please read these terms and conditions (the 'Policy', the "Specified Commercial Transactions Law" and the "Guide") carefully. Cancellation/Changes/Ordering Errors Please contact us immediately via emailfrutus@japanese-chefs-knife-imports.com. We will certainly do our best to accommodate; however, it is the responsibility of the customer to submit their order correctly. We understand that mistakes can happen, but we cannot guarantee that the correction will be successfully made before it ships. RETURNS All Merchandise can only be returned if it is in its original packing and original condition. No exchanges or returns will be accepted without receipt, or after 14 days from original date of purchase. Please contact our Japanese-chefs-knife-imports.com via email frutus@japanese-chefs-knife-imports.com to get a Return Authorization. WE DO NOT ACCEPT ANY RETURNS WITHOUT A RETURN AUTHORIZATION. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our company. Be sure to return the items via a traceable method such as EMS to the below address. Frutus Co., Ltd. 2377 Kurachi, Seki-city, Gifu-pref., 5013936 Japan e-mail : frutus@japanese-chefs-knife-imports.com Please repackage the product securely and enclose with an original receipt. Please allow up to 14 Business Days to process your request. Once processed, either new tracking information or refund confirmation will be e-mailed. Knives which have “Name- Engraving” at the customers request are not eligible for return or exchange. If return items are found to be damaged, they will not be accepted or credited. Items returned in damaged or used condition will not be credited or accepted, but will be returned to sender. Breakage or Discrepancies If your order arrives and you are unhappy or there is a problem, please notify us within 72 hours of receipt of shipment. Frutus Co. Ltd. cannot be responsible for claim made after 72 hours. For breakage resulting from carrier transit, please keep the entirety of original item(s) as well as all packaging and packing materials for inspection by the carrier. We can not be responsible for damage due to misuse, abuses, improper care, or any other type of damage resulting from user error. PRIVACY POLICY The information registered by this web site is protected by SSL thru the networking security. We will not provide the personal information collected from the customers to 3rd party without the prior consent from the said customers otherwise required under the applicable laws. We don’t sell to the customer under 18 years old For the safety reason, we do not accept the orders from the customer under 18 years old. We might ask you to submit your ID which shows your age.

Please agree to the Terms of Service Agree to the Terms of Service

Address

Street address *

Street address Street address should be more than 1 characters. e.g. Roppongi 3-16-35

Building name

e.g. 7F East Roppongi Building

City *

City City should be more than 1 characters. e.g. Minatoku

State *

State State should be more than 1 characters. e.g. Tokyo

State *

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Postal code *

Postal code Postal code should be more than 1 characters. Please enter the number in Postcode Enter your postal code and the address will be automatically displayed. e.g. 106-0032

Country *

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Phone Number *

Telephone number Telephone number should be more than 10 characters. 000-0000-0000

Fax Number

000-0000-0000

Option

Newsletter

I want to subscribe to a newsletter.

Birthday

Birthday must be 10 characters. e.g. 15/07/1978(mm/dd/yyyy)

*Mandatory field